Troubleshooting

My students cannot see my assignment
Mon, 13 Mar, 2017 at 8:41 AM
When students try to view assignment, they get an error message
If you have created a custom assignment and did not include the Cover Page and the Student Essay page, then you will get this error. Make sure to include t...
Sun, 9 Jul, 2017 at 10:31 AM
My student cannot see the assignment or view button
If your student only sees the following Click on edit next to the assignment and scroll down to Specify Students section and make sure NO has been selecte...
Thu, 27 Apr, 2017 at 3:02 PM
How to export work and load to Google Drive on a Chromebook
Short Screencast on how to Export and Load work to Google Drive on a Chromebook
Wed, 22 Feb, 2017 at 4:24 PM
When I load export student essay into Google Doc the margins are set to left.
1. Click on increase margins to quickly fix the margin issue.
Wed, 22 Feb, 2017 at 4:34 PM
I login to DBQ Online using Login with Google and do not see teacher dashboard
If you do not see the teacher dashboard then you are coming in as a student. Please submit a ticket with your name, email, district and school. We will cha...
Sun, 9 Jul, 2017 at 10:34 AM
My annotations are not saving
1. Make sure you have clicked view within an assignment. 2. If you are in your DBQ Online library in the Dashboard and you click view then you are in pr...
Fri, 26 Feb, 2016 at 10:23 AM